Terms of service

Last updated: 15 October 2026.

1. Purpose

These terms of use govern access to and use of the website https://ulovel.com (the "Website"), operated under the Ulovel brand. Purchases are governed by our Terms of Sale.

2. Access

Access to the Website is free, apart from your own internet connection costs. We do our best to keep the Website available, but interruptions may occur for maintenance or technical reasons.

3. Acceptable use

You agree to use the Website lawfully and in good faith. In particular, you must not knowingly provide false information, impersonate others, attempt to access accounts or systems without authorisation, introduce malicious software or disrupt the Website. If you have a customer account, keep your login details confidential.

4. Intellectual property

The texts, images, logos and other content of the Website are protected by intellectual property rights. Any reproduction or commercial use without permission is prohibited, except where permitted by law. Requests can be sent to contact@ulovel.com.

5. Messages and reviews

When you send a message or post content, you must respect the law and the rights of others. Unlawful content may be removed.

6. Third-party links and services

The Website may contain links to or services from third parties, which have their own terms and privacy policies.

7. Personal data

The processing of personal data and the use of cookies are described in our Privacy Policy.

8. Liability

Each party is liable in accordance with the law. These terms do not exclude or limit liability that cannot legally be excluded or limited.

9. Changes and applicable law

We may update these terms; the date of the latest version is shown above and changes do not apply retroactively to completed orders. These terms are governed by French law, without depriving consumers of the mandatory protections of their country of residence. Questions: contact@ulovel.com.